Degas · Chief Operating Officer
Scaling from 24 to 190 people without breaking governance
Growth at this speed usually outruns control. Over three years I scaled the organisation across Ghana and Japan: building the finance function from scratch, transitioning external audit to Deloitte, and embedding KPIs, dashboards, and leadership routines so decisions kept pace with headcount.
24 → 190 staff with revenue up roughly eightfold, farmer NPS above +80 (independent 60 Decibels research), and a 100% vendor-audit score as exclusive Nestlé regenerative-sourcing partner.
OperationsScale-upGovernance
Degas · Chief Operating Officer
Building the operating discipline behind 97% recovery
A fast-growing lending operation was recovering 76% of its loans. The fix was not a single system but an operating rhythm: cohort-based portfolio reviews, an AI credit-scoring build I commissioned, disciplined monitoring routines, and field teams managed to clear metrics.
Recovery rose from 76% to 97% and held above 95% while the organisation scaled roughly eightfold. The routines outlasted the fix.
Operating cadenceData systemsField operations
SNV · Global Business Strategy & Risk Lead
Making a two-year executive mandate stick
Advisor to the Executive Team and Supervisory Board on strategy, capital, and risk. I built the financial business case template adopted across three workstreams, authored all three models, coached technical leads through translating ideas into investor-grade cases, and introduced quarterly reviews joining financial, impact, and systems indicators.
All three business cases advanced to executive decision, and the strategic direction was approved at board level.
Chief-of-staff workExecutive advisoryBusiness cases
Impact Terra · Head of Operations
Running a 60,000-user platform through frontier-market turbulence
Day-to-day operations across product, data, and delivery teams in Myanmar. I worked as the senior operational counterpart to the product team on sprint planning and prioritisation, launched the GPCI B2B SaaS product with Wageningen University & Research, and drove data-led process redesign.
60,000+ users, a new B2B revenue line, and c.10% margin improvement in a high-risk operating environment.
Platform operationsProduct collaborationFrontier markets
Deloitte · YCP Solidiance
A decade advising leaders before becoming one
Fifty-plus engagements taking ambiguous, time-pressured problems and turning them into recommendations leaders could act on: growth strategy, market entry, valuation, and due diligence across Asia and the Middle East. I managed teams and senior stakeholders, and established and led YCP Solidiance's Philippines office.
Two rapid promotions at Deloitte in four years; promoted to Country Lead within two years at YCP Solidiance.
Strategy consultingClient leadershipTeam management
